Improving your sales performance, in all revenue streams, with immediate assistance for your customers.

Our services


Established in 2007, We Are You LLC is based in Los Angeles, CA and provides diverse range of travel related services including bookings and reservations via real-time live web chat, phone and email communication for resort and travel experience clients in the Maldives, Fiji, Tahiti, Australia and Africa.

We Are You is fully branded as the overseas and online front office for our clients. Our focus is centered on improving sales performance, in all revenue streams, with immediate assistance for your direct customers. We believe this is particularly important when our clients’ reservations offices are closed, and the North American marketplace is just starting their daily business activities.

We Are You diversified its portfolio to become a destination sales and marketing specialist in North America. With deep understanding of the travel and trade in the Americas through years of servicing reputable clients, We Are You provides a one-stop-shop solution for State and National Tourist Offices, large scale tourism projects and experiences.



With a more affordable commission rate than the retail distribution channels and conversions that are typically higher, you’ll see more customers enjoying your property at less cost to you.


Providing real-time, live web chat, phone and email communication for our clients’ website visitors.


With expertise in dealing with National Tourism Offices, travel agents and North American travel media, we’ll help you unlock the full potential of North America, the largest travel market in the world, with our powerful consumer and distribution programs for your product or destination.


Our seamless remote front office customer service solution allows your potential customers to talk to us in their time zone at their convenience via email, live chat or in-market toll-free phone. And with in-market expertise we can provide an experience that converts enquiries to reservations.


We create fresh, relevant messaging to your North American customers through social media programs, public relations and partnership building with airlines, wholesale and tour operators and retail consortiums. That all adds up to inspired and intelligent marketing of your product extending your reach far beyond your property.


We Are You consulting works with prominent tourism clients to establish a strategic framework for their business. We then consult in-house with executive management to ensure that recommendations are implemented.

 Clients include: Wotif Group, Australia Zoo, Wildlife Warriors Foundation, Virtuoso, Brand USA and the Brisbane Airport. We are second to none in understanding your business.



A highly experienced and dedicated group of professionals, focused on delivering the optimum in customer service and support.

Shalend Prakash (FCPA)
Shalend Prakash (FCPA)Founder & CEO
Dynamic and accomplished Executive with multinational experience and successful track-record of delivering sustainable results with industry leading brands. Highly effective in creating partnerships to support strategic initiatives, exceed KPI and P&L targets, drive revenue performance and cost transformation projects.

Aaron Kuehn
Aaron KuehnFounder & VP of Sales
From the far northwest San Juan Islands, I was bitten by the travel bug through my rugby travels and teaching overseas. And now I have 20 years’ experience in the industry; leading, forming, managing, and training both inside and outside sales teams. I am proud of the role WAY has played in bringing people from all over the world to our iconic resort and cruise partners.
Candy Andrus
Candy AndrusGeneral Manager, North America
In 20+ years of travel, I’ve witnessed considerable evolution in how vacation choices are made. Website access and personal interface with a well-versed team, assisting guests in making their travel decisions is a priority. For our resort and cruise partners, this is an integral part of my goal to develop and maintain results-oriented partnerships.

Steve Kernaghan
Steve KernaghanFounder & Consultant
Steve was part of a small group of founding members of We Are You in 2007. He has 25 years’ experience in tourism, leading revenue and operations teams from startups to market leaders such as Tourism Australia, Qantas and Journey Beyond, both in Australia and America.

Rory Sylvia
Rory SylviaSenior Consultant (HR)
As a positive disruptor, I am an enthusiastic and experienced human-centered change leader. I empower teams and organizations to shift culture and effectively navigate change and complexity in more human, equitable, and sustainable ways. Recent roles include leading the Starbucks hybrid workplace employee experience strategy, global first line manager development at Boeing, and working on Boeing’s enterprise culture team where we led the transformational change in how teams and organizations work together – virtually, in-person, and hybrid.
Charlotte Birnbaum
Charlotte BirnbaumSenior Consultant
Charlotte has been both an agent and in business development for some of the largest agencies in the world. In 2011 she started, Manifest Travel, niching in the entertainment and journalistic travel space. She has won an Emmy for her work on a docu-series that tested the limitations of her capabilities to move people around the world to tell untold stories.
Sam Davies
Sam DaviesBusiness Development Director
Sam has worked closely with our clients on building strong sales teams and launching new travel products in the United States. She has extensive experience in the digital B2B space and working on training programs for travel advisors. Sam is primarily responsible for new account acquisition in the South Pacific region.
Sanjani Prakash
Sanjani PrakashFinance Manager
I have worked in the travel industry for over 20 years in Fiji, Australia and the USA. As an astute Accountant I am well versed with requirements in countries where our clients are based. I use contemporary tools QuickBooks, MYOB and Xero and assist our team with all administrative and financial tasks on day to day basis.
Nicole Whittington
Nicole WhittingtonSenior Reservations Specialist
I have 15+ years experience as a Travel Agent Advisor. Selling travel is my passion and working on behalf of our resort and cruise partners fuels my enthusiasm. Nothing brings me greater satisfaction than helping a guest plan their “trip of a lifetime” and helping them find just the right vacation components to not only meet their budget but also their expectations.
Jena Stanford
Jena StanfordReservations Specialist
Raven EwingReservations Specialist
Rose WilliamsReservations Specialist
Liz SackelyReservations Specialist


A collection of luxurious, world class vacation resorts and cruise throughout countries of the Maldives, South Pacific and Australia.


We Are You is very easy to deal with and provides a service that has helped to increase our reach, communicating to our passengers and agents in the USA and worldwide. They are careful to always provide accurate information and advice, ensuring they fact-check everything directly with our team. We are very grateful for their service and see a good return for our Fiji business.

Jackie Haworth-Charlton, Managing Director, Captain Cook Cruises – Fiji

We thank you again for your total commitment, dedication and availability in providing us with the highest standard of service and performance and undoubtedly look forward to many more successful years.

Sophie Bessou, Sales & Marketing Director, South Pacific Management

Every enquiry We Are You handles is done quickly, and proficiently. We feel that they have been a positive extension of Ahura resorts, and I can certainly recommend them.

Tony Whitton, Managing Director, Ahura Resorts

In a competitive environment such as ours, the We Are You team is a strong asset. Their dedication and flexibility allow Pearl Resorts of Tahiti to secure and increase direct business significantly. Pearl Resorts of Tahiti is grateful to have We Are You as part of its sales team in North America.

Loic Troupel, Director of Sales & Marketing, Pearl Resorts of Tahiti
We Are You work proactively and efficiently to drive sales to our business, directly and
through our website. Always one step ahead, enquiries receive up to date and relevant information and exceptional customer service always.
Fiona Stillwell , General Sales Manager, Hamilton Island, Great Barrier Reef Australia





+1 310-995-1485






1230 Rosecrans Avenue Suite 140